For individuals or groups of 8 or less your credit cards details will be held as a security for your booking. Your deposit is non-refundable
Cancellations are acceptable up to 72 hours prior to arrival (based on a 5pm arrival time) with no additional charge, however, you are reminded that any deposit paid is non-refundable. For cancellations of less than 72 hours and no shows you will be liable for the full cost of your stay. However, if you inform us of your cancellation through your booking agent, Ardenbeg will endeavour to resell the beds and you will be refunded the cost of any beds sold, less your deposit and any administrative costs and/or discounts.
For group bookings of 9 or more a 50% deposit is required to secure the booking.
If you find you
have to cancel for whatever reason, the
charges will be made:
| Notice Given to Ardenbeg||Cancellation Charge |
| More than 4 weeks||The 50% deposit will be retained |
| Between 2 and 4 weeks||75% of the full amount will be retained |
Less than 2 weeks
| Full amount will be retained|
Ardenbeg will endeavour to resell the beds and you will be refunded the cost of any beds sold, less administrative costs and/or discounts.
we are forced to make changes
will do its utmost to provide all of the arrangements that
have been confirmed but
must reserve the right to alter or cancel any arrangements if operational, weather or other considerations so dictate.
personal property, including baggage, remains your own responsibility at all
times, unless any loss
damage is due to our negligence or failure to carry out our
responsibility. Please note that due
of activities undertaken, Ardenbeg is not necessarily the place to bring
or other precious items, none of which are covered by any insurance provided
hired from Ardenbeg becomes the temporary responsibility of the Hirer. The Hirer is to ensure
every possible attempt is made to prevent the equipment from damage.
acknowledges that a certain amount of wear and tear is associated with
equipment and its use,
in the event that damage does occur through misuse or neglect the Hirer will
be responsible for
or repair including further consequential loss but not limited to:
of income if facility/part facility is closed; mileage @ standard government
and cleaning and/or repair of item(s).
Payment for damage is required prior to departure by the person making
the booking. Bedding is provided but
you are welcome to bring your own sleeping bags. If visiting
winter please bring enough clothes to keep warm: recently winter temp has
regularly been below – 25oC!!
hope that you enjoy your stay here, however if you do have a complaint while
at Ardenbeg then we
to be the first to hear about it.
Please speak to us while you are here or write within 28 days
full details with reference to the complaint and we will do our utmost to
find a solution.
details are published in good faith in August 2011.