BaselBackPack Online reservation system
Basel - Switzerland SSL Protected

3 simple steps to your confirmed online reservation. No booking fee.
To make a new reservation click here

1. Date request 2. Choose a room 3. Personal data
... and it's confirmed!

Enter your reservation number:
Enter your last name:

These Terms & Conditions are an integrated part of your booking:
- Confirmation: You receive an email confirmation right after your booking. It is your Mobility Ticket from BaselAirport or Basel SBB train station to the BaselBackPack, print it out and have it with you.
- Guarantee/ Extra costs: A valid credit card is needed to guarantee your reservation/ City tax (CHF4.00 per person/ night) is not included
- Check-in daily 4-9pm; for other check-in times please contact us:
reception@baselbackpack.com.
- Check-out daily 8-11am, breakfast 8-11am (+CHF8.00/person/day).
- Payment: Full amount payable on arrival in cash (CHF, EUR/USD daily rate) or by credit card.
- Key deposit: Lost keys cost CHF75.00 and are charged to the guest.
- Groups: max. 5 persons per booking, for group reservationen please contact us on
info@baselbackpack.com or phone +41 (0) 61 333 00 37.
- Damages: Any damages caused by the guest plus a handling fee are fully charged to the guest.
- Liability: The guest is fully responsible for his property and any liability of the host is declined.
- Contract partner is
TOST GmbH, Dornacherstrasse 192, CH-4053 Basel, UID CHE-115.511.161
Basler Kantonalbank BKB, Spiegelgasse 2, CH-4002 Basel, Switzerland
IBAN: CH80 0077 0252 5900 8200 1, BIC/SWIFT: BKBBCHBBXXX
, z.G. "TOST GmbH"


Cancellation:
- Cancellation free of charge up to 2 days before arrival.
- On no-show or cancellation later than 2 days before arrival the 1st night is charged.
- At major fairs and events in Basel, cancellation is not possible, the entire stay is chargend and not refunded in any case.
- Amendments to your reservation possible directly here online.


Contact
h1. Impressum – Legal Notice h3. Contact details of our client TOST GmbH (BaselBackPack) Dornacherstrasse 192 4053 Basel Schweiz +41 (0)61 333 00 37 info@baselbackpack.com The provider of this system is alixon gmbh, Aarepark 2a, 5000 Aarau, Schweiz, T 062 511 22 33, info@alixon.ch. h3. Haftungsausschluss Die alixon gmbh übernimmt keinerlei Gewähr hinsichtlich der inhaltlichen Richtigkeit, Genauigkeit, Aktualität, Zuverlässigkeit und Vollständigkeit der Informationen. Haftungsansprüche gegen die alixon gmbh wegen Schäden materieller oder immaterieller Art, welche aus dem Zugriff oder der Nutzung bzw. Nichtnutzung der veröffentlichten Informationen, durch Missbrauch der Verbindung oder durch technische Störungen entstanden sind, werden ausgeschlossen. Alle Informationen sind unverbindlich. Die alixon gmbh behält es sich ausdrücklich vor, Teile der Seiten oder die gesamten Informationen ohne gesonderte Ankündigung zu verändern, zu ergänzen, zu löschen oder die Veröffentlichung zeitweise oder endgültig einzustellen. h3. Haftung für Links Verweise und Links auf Websites Dritter liegen ausserhalb unseres Verantwortungsbereichs. Es wird jegliche Verantwortung für solche Websites abgelehnt. Der Zugriff und die Nutzung solcher Websites erfolgen auf eigene Gefahr des Nutzers oder der Nutzerin. h3. Urheberrechte Die Urheber- und alle anderen Rechte an Inhalten, Bildern, Fotos oder anderen Dateien auf dieser Website gehören ausschliesslich der alixon gmbh oder den speziell genannten Rechtsinhabern. Für die Reproduktion jeglicher Elemente ist die schriftliche Zustimmung der Urheberrechtsträger im Voraus einzuholen.
| Privacy
h1. Privacy statement <TOST GmbH (BaselBackPack)> is responsible for this system. alixon gmbh, switzerland provides the software solution and processes and stores (personal) data in their name. <TOST GmbH (BaselBackPack)> is the owner of the processed data. alixon gmbh uses the data for optimization and development. This is mostly done through anonymous statistics. The anonymous statistics may be used for all kind of tasks. The data is stored in our data centers. Under certain circumstances we transmit/receive data to/from different provider (third party systems). We are connected through interfaces to OTAs (online travel agencies) but also some specific web services. It is also possible, that some data is sent to a hostel specific subsystem (via URL). It depends on the configuration of a hostel, which third party provider is involved. h3. alixon data centers details: * Nine.ch / colozueri.ch / Switzerland * Init7.net / greendatacenter.ch / Switzerland * hetzner.de / Gerrmany h3. Examples for connected OTAs: * hostelworld.com * booking.com * Agoda.com * Deskline (deskline.net / feratel.com) * Expedia.com * HiHostels.com * HostelsClub.com * Myallocator.com * SiteMinder.com * Switzerland Travel Center (stc.ch) * tomas.tavel * TripAdvisor.com h3. Examples for Web-services: * stripe.com * datatrans.com * stats.alixon.ch (see matomo.com, hosted by alixon) * swissdatabox.com (see oowncloud.org/nextcloud.com, hosted by alixon) * alixon-web.ch (hosted by alixon) * analytics.google.com Data is categorized into 3 levels: General data, history data and log data. While the general data is is used by our clients for their primary purpose (e.g. guest communication, reservation handling, ...), history data represent the business processes (who did change/process what and when). Log data is only accessible to by support persons (including HostelOffice) and the development team.
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